Sales Executive
Network Engineer
Network Engineer
About IX
IX is a Global Managed Internet & SD-WAN Provider that offers internet connectivity, SD-WAN, and managed services. Our solutions can be deployed in more than 200 countries and territories to support global businesses. We provide a seamless and innovative internet access experience to ISPs, system integrators, agencies, financial institutions, MNCs, airlines and embassies worldwide. Delve into borderless connectivity with IX.
Click here to learn more about the working culture in IX.
Job Description
This role is for a team-spirited and innovative individual with a sharp eye for detail and a flair for productivity. We challenge you to dive in and support our global network team. Your mission, should you choose to accept it, is as follows:
- 2nd Level Support & Troubleshooting.
- Coordinate & supervise partners & team members for troubleshooting & preventive maintenance.
- Prepare technical documents upon request (ATP, RCA, RFO, MOP, HLD, LLD, etc.).
- Install, Configure, Test & Commissioning network devices
(Routers, Switch, Firewall, Wireless Controller, Access Point, etc.) - Onsite troubleshooting if required.
- Install, Configure, Maintain company Core Network.
- Conduct training for 1st, 2nd Level & NOC Team.
- Conduct & lead proof of concept (POC) testing.
- Advice 1st, 2nd Level & NOC Team on technical related matters..
Qualifications
- Minimum experience of 3 years working in a similar role
- Fluent in English & Bahasa Malaysia (knowledge of other languages will be an added advantage)
- Strong understanding of LAN/WAN Architecture and TCP/IP protocols
- Solid understanding of routing protocols (BGP, IS-IS, MPLS, OSPF)
- Proven experience with Linux & Microsoft Servers and handling Database related matters (Microsoft SQL, MYSQL, MariaDB)
- Experience in configuring network devices but not limited to (Router, Switch, Firewall, Access Point, Wireless Controller)
- Team player & willing to explore further to improve knowledge and skills
- Ready to work after office hours, weekends, and public holidays.
- Able to work under pressure & minimum supervision.
- Strong communication & customer management skills
- Able to effectively communicate technical solutions and remedial action plans through oral and written communications.
- Familiar with but not limited to (Cisco, Juniper, Mikrotik, Huawei, Dell, Fortinet, Palo Alto, etc.)
- Any Certification will be advantageous.
Application Guide
- Record a 1-2 minute self-introduction video uploaded to any video hosting platform such as Google Drive or YouTube. (Tell us about yourself and why you are the best fit for this role)
- Paste the link to the video in the "Apply Now" section so we can view it.
Location
Cyberjaya, Malaysia
Start Date
Immediate Start
Employment Type
Full-time
