Our client’s developing business enterprise had a hybrid IT environment comprising legacy equipment, as some systems remain crucial in handling their vital business processes. However, in their comfort of using old systems, our client risked themselves with the possible failure of unsupported and out-of-production equipment. Management of such archaic databases also was not abundant in the present workforce, making supportability costs increase – from software, hardware, and the people managing it.

With their capability and business continuity in jeopardy, completely renewing equipment into a whole new system was not a cost-effective choice for our client. Our client needed a continuous assurance of their legacy systems managed for consistent performance, and that’s where IX Telecom comes in.

Giving our client a middle-ground option, IX Telecom played the role of a legacy system support partner, as we provide speciality of legacy system maintenance, support, and repair in our suite of managed services. Comprehensively managing our client’s hybrid IT inventory, we assisted in providing spare parts and refurbish on-site equipment as needed, without obstructing or changing the functionality of the devices. Ensuring their systems run well at all times, our managing team configured replacement servers that reflect their original environment’s functions, and develop tailored strategies to extend the end-of-life of our client’s equipment.